Privacy Policy

We collect information you provide directly to us, information collected automatically when you use our services, and information from third-party sources. This includes:

• Personal Identifiers: Your name, email address, phone number, and job title when you register or contact us.
• Professional Data: Resume/CV details, work history, skills, and employment preferences submitted through our platform.
• Usage Data: Pages visited, time spent, clicks, device type, IP address, browser type, and referring URLs.
• Communication Records: Emails, messages, or calls exchanged between you and our team.
• Payment Information: Billing details processed securely via our payment partners (we do not store card numbers).

We use the information we collect to deliver, improve, and personalize our services. Specifically, we use it to:

• Match candidates with relevant job opportunities and connect businesses with qualified talent.
• Process applications, contracts, and service agreements.
• Send service updates, placement notifications, and account-related communications.
• Analyze platform usage to improve features, fix bugs, and enhance user experience.
• Comply with legal obligations and respond to lawful requests from public authorities.
• Prevent fraud, abuse, or unauthorized access to our platform.

We will never sell your personal data to third parties for their marketing purposes.

iGenHR does not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• With Partner Companies: When you apply for a role, relevant profile information is shared with the hiring company — only with your explicit consent.
• Service Providers: Trusted third-party vendors (e.g., cloud hosting, email delivery, payment processing) who assist us in operating our platform under strict data processing agreements.
• Legal Requirements: If required by law, court order, or regulatory authority.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We use cookies and similar technologies to enhance your experience on our platform. These include:

• Essential Cookies: Required for the website to function. These cannot be disabled without affecting core features.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Data is aggregated and anonymized.
• Preference Cookies: Remember your settings such as language, theme (dark/light), and region.
• Marketing Cookies: Used to show relevant advertisements. You can opt out at any time via your browser settings.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

We take the security of your data seriously and implement industry-standard technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

• All data in transit is encrypted using TLS 1.2+ (HTTPS).
• Sensitive data at rest is encrypted using AES-256.
• Access to personal data is role-based and strictly limited to authorized personnel.
• We conduct regular security audits and vulnerability assessments.
• In the event of a data breach, we will notify affected users within 72 hours in accordance with applicable regulations.

No system is 100% secure. We encourage you to use strong, unique passwords and notify us immediately if you suspect unauthorized access to your account.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.
• Restriction: Ask us to limit how we use your data under certain circumstances.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email us at privacy@igenhr.com. We will respond within 30 days.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

• Active Accounts: Data is retained for the lifetime of your account plus 6 months after closure.
• Candidate Profiles: Retained for up to 2 years from your last activity on the platform.
• Financial Records: Kept for 7 years to comply with tax and accounting regulations.
• Communication Logs: Retained for 12 months for service quality and compliance purposes.

After retention periods expire, data is securely deleted or anonymized.

Our website may contain links to third-party websites, job boards, or partner portals. This Privacy Policy does not apply to those external sites.

We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policy of any site you visit through links on our platform.

Third-party integrations we use (e.g., LinkedIn, Google Sign-In) are governed by their respective privacy policies. We only receive the minimum data necessary for authentication or profile import.

iGenHR's services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children under the age of 18.

If we become aware that a child under 18 has provided us with personal information, we will take immediate steps to delete it from our records.

If you believe a minor has submitted personal data through our platform, please contact us immediately at privacy@igenhr.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

• The "Last Updated" date at the top of this page indicates when the policy was last revised.
• For material changes, we will notify registered users via email at least 14 days before they take effect.
• Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please get in touch:

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have not been adequately addressed.